I am unable to submit my assessments. How do I fix this?

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• I am unable to submit my Basecamp/Summit/Touchstone. What do I do?

  Unable to submit assessments? No worries! Try the following steps to troubleshoot the issue. Ensure you have answered & saved all the questions. A blue circle will appear around the question number showing its completion. Some questions require you ...

• I am unable to login. How do I fix this?

  You might not be able to log in because of incorrect credentials, but, you can definitely fix this issue with the below steps-: Access the login page by clicking here Click on “Forgot Password” Enter your registered email-Id Check your inbox for the ...

• I am unable to join the masterclass. How do I fix this?

  If you are encountering an issue in accessing the masterclass, please follow the below steps to fix your issue -: Ensure you are using the updated version of the Chrome browser. Log out of the platform, refresh and log in again from the incognito ...

• I am unable to start the class. How do I fix this?

  If you are encountering an issue in accessing the masterclass, please follow the steps as per below-: Ensure you are using the updated version of the Google Chrome browser. Log out of the platform, refresh and log in again from the incognito mode ...

• I am unable to download the resources. How do I fix this?

  Please clear the cache and cookies from the browser and login into the incognito window and try to download the resources again. If the issue persists, please write to us at assist@upgrad.com.